Director of First Impressions (Receptionist)

September 20, 2017 2:02:27 PM EDT

Director of First Impressions (Receptionist)

About the role

In this role, you’re tasked with a duty that’s integral to our success! You will be the first point of contact for our clients walking through the door. Your goal day in and day out will be to enhance the client’s experience at the practice by coordinating between the clients and members of the medical team. This is a full time maternity leave position, anticipated to end September 30, 2018. Experience would be considered an asset, however is not required. New graduates are welcome to apply!


VCA Canada Como Lake Veterinary Hospital is in beautiful Coquitlam, British Columbia. Our hospital has been providing quality veterinary care for dogs and cats since 1992. Como Lake Vet Hospital is a well-established, busy, progressive practice with loyal clientele and an amazing hospital team to work with! We are a full service veterinary hospital equipped with up-to-date surgical, anesthetic, radiology, dentistry, and diagnostic equipment. Join our amazing team and come take advantage of the close proximity to Vancouver and the virtually unlimited choice in cultural and leisurely activities.

A little bit about us

VCA is Canada’s largest network of companion animal hospitals, devoted to providing compassionate care for pets. Our team of over 2500 people operate specialty-referral, primary care, alternative therapy and emergency hospitals and are committed to providing superior patient care and client experience.  At our core are our people – people we think of as family. Our different strengths and interests enrich and improve us with diversity, innovation and excellence.  In support we are national leaders in career development and growth opportunities, continuing education, scholarships and awards.  We are also passionate about giving back to the community through Paw It Forward, our national philanthropic program.

What you have to gain

We develop and recognize high performing team members through technical and leadership training and career development!  We offer continuous learning opportunities at annual VCA conferences and through annual CE allowances offered to help you upgrade your skills. We also offer Industry leading customer service training through VCA’s Client Experience Program.

We also offer competitive wages and veterinary discounts.

Come join us!

Please forward a copy of your resume and cover letter or LinkedIn profile to:

For more information on who we are, what we do, Paw It Forward and opportunities with VCA, please visit us online at or

VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.

Posted in CCRP By

Shawn Clukey